www.holidaycottagewales.com

Booking Terms & Conditions.

No Smoking - The Cottage and Lodge have a no Smoking Policy.

Booking - You must be over 18 years of age at the time of making your booking.

Payment - A deposit of equal to 50% of the total cost of the holiday payable at the time of booking with balance payable six weeks prior to the start date.

Behavior - Please note that we are entitled to ask you to leave the holiday property, without refund if in our opinion your behavior is unacceptable.

Web sites Accuracy- We do everything we can to ensure the accuracy of the information. However, errors unfortunately can happen.

Travel - All travel distances are approximate.

Number of Persons Using the Holiday Accommodation - Your holiday group must NOT exceed the maximum number of persons specified on your booking form.  (You will be liable to an extra charge.) For the Ash Tree Lodge it is £20 per person per night for guests over 8 persons.

Pets - No pets

Arrival and Departure - Time of occupation is after 4.30pm on the holiday start date and you must vacate the property before 10.30am on the last day, Your key holders fee will then be returned to you after inspection, only if the inspection is satisfactory.

Your Responsibilities - You must look after the property. This means you must keep all furniture, fittings and effects, (inside or outside the property) in the same state of repair and condition as at the start of the holiday - You must leave the property in the same state of general order in which you found it - If you break these conditions the Owner/Caretaker can make an additional charge of £50 deducted from the Security Deposit.

Keys - We require a Refundable Security Deposit on arrival. Security fee for Ashtree Lodge £200 Stangwrach cottage is £100. CASH.

Insurance - we recommend that you have holiday insurance.

Play area and gardens Ð You are responsible for your children, they must be supervised, or use gardens and there own risk.

If one of your parties suffers from Bed-wetting it is your responsibility to provide a protective plastic bed sheet.

Dissatisfaction Ð Your stay is very important to us, as are your recommendations to others so if there is a problem please inform us while you are here. Please do not wait until you return home.

Cancilation Ð If you cancel your holiday 6 weeks before your arrival date, £75 will be deducted from costs, the remainder refunded. If less than 6 weeks no refund available.

Cleaning Service - You will be expected to leave the property in the same pristine condition that you found it, ready for the next occupancy. There will still be an inspection at 10.00 am for damages etc and to return your CASH refundable security deposit. If however on inspection the standard of cleanliness is not met £50 will be deducted from the security deposit to cover the costs.
Electric - The Electric is metered, it is read on arrival, payable on departure. You only pay for what you use.

*Important notice
In the past we have always tried to accommodate extra guests arriving with the group for whom a booking has been made.
However, apart from the obvious logistical problems that this can sometimes produce, our insurers have now made it abundantly
clear that this practice can no longer continue. Please be advised, therefore, that details of every member of your group wishing
to stay in the Lodge must be confirmed with us in advance of your arrival. Unconfirmed guests will in future have to make
alternative arrangements.

Disability Discrimination Act and Caring for your Safety.

It is the guestÕs responsibility (particularly parents with young children) to inspect the property and grounds immediately on arrival and note any possible hazards. Check the layout of your holiday property so that in an emergency you can get out quickly and easily. Please note and respect any warning/hazard/restriction notices that the owners have placed in the property and its grounds.

Please remember that many old properties were built before the days of discrimination acts therefore we would like to point out a few facts to assist the in the disability discrimination act. Stangwrach cottage has vehicle access via a gravel driveway; a paved path leads to the cottage with one step 8cm in height. Level path is approx 20ft long 3ft wide to threshold and 8cm high step to door. All doors are 72cm wide. Bathroom, double bedroom, kitchen/diner on ground floor. Small step in hallway. Eleven wooden stairs treads, handrails both sides to second bedroom and lounge.

Access Statement for Ash Tree Lodge on Ash Tree Lodge page.

If you need further info please ask or if you have any worries about the Terms and Conditions.