Booking Terms
& Conditions.
No Smoking - The Cottage and Lodge have a no Smoking
Policy.
Booking - You must be over 18 years of age at the
time of making your booking.
Payment - A deposit of equal to 50% of the total
cost of the holiday payable at the time of booking with balance payable six
weeks prior to the start date.
Behavior - Please note that we are entitled to ask
you to leave the holiday property, without refund if in our opinion your
behavior is unacceptable.
Web sites
Accuracy- We do
everything we can to ensure the accuracy of the information. However, errors
unfortunately can happen.
Travel - All travel distances are approximate.
Number of
Persons Using the Holiday Accommodation - Your holiday group must not exceed the maximum
number of persons specified on your booking form. (You will be liable to an extra charge.)
Pets - No pets are allowed at anytime unless
we have made an exception by prior arrangement. (Separate rules, agreements and
fees will apply.)
Arrival and
Departure - Time of
occupation is after 3.00pm on the holiday start date and you must vacate the
property before 10.30am on the last day, Your key holders fee will then be
returned to you after inspection, only if the inspection is satisfactory.
Your
Responsibilities - You
must look after the property. This means you must keep all furniture, fittings
and effects, (inside or outside the property) in the same state of repair and
condition as at the start of the holiday - You must leave the property in the
same state of general order in which you found it - If you break these
conditions the Owner/Caretaker can make an additional cleaning charge and/or
make a claim against you for repair or loss as a result of damage caused.
Insurance - we recommend that you have holiday insurance.
Play area and
gardens Ð You are
responsible for your children, they must be supervised, or use gardens and
there own risk.
If one of your
parties suffers from Bed-wetting it is your responsibility to provide a
protective plastic bed sheet.
Dissatisfaction Ð Your stay is very important to us, as
are your recommendations to others so if there is a problem please inform us
while you are here. Please do not wait until you return home.
If you prefer not to take this assistance you will be expected to leave the
property in the same pristine condition that you found it, ready for the next
occupancy. There will still be an inspection at 10.00 am for damages etc and
to return your CASH refundable security deposit. If however on inspection the
standard of cleanliness is not met £40 will be deducted from the security deposit
to cover the costs.
Electric - The Electric is metered for Ash Tree Lodge, it is read on arrival,
payable on departure.
Disability
Discrimination Act and Caring for your Safety.
It is the
guestÕs responsibility (particularly parents with young children) to inspect
the property and grounds immediately on arrival and note any possible hazards.
Check the layout of your holiday property so that in an emergency you can get
out quickly and easily. Please note and respect any warning/hazard/restriction
notices that the owners have placed in the property and its grounds.
Please remember
that many old properties were built before the days of discrimination acts
therefore we would like to point out a few facts to assist the in the
disability discrimination act. Stangwrach cottage has vehicle access via a gravel driveway;
a paved path leads to the cottage with one step 8cm in height. Level path is
approx 20ft long 3ft wide to threshold and 8cm high step to door. All doors are
72cm wide. Bathroom, double bedroom, kitchen/diner on ground floor. Small step
in hallway. Eleven wooden stairs treads, handrails both sides to second bedroom
and lounge.
Access Statement
for Ash Tree Lodge on Ash Tree Lodge page.
If you need
further info please ask.